Effective Date: January 1, 2022
Changes Healing Center (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://changeshealingcenter.com/) or receive services at our facility. This policy includes provisions intended to comply with the Health Insurance Portability and Accountability Act (HIPAA) regarding the protection of your Protected Health Information (PHI).
Information We Collect
We collect information necessary to provide effective services and meet legal obligations. This may include:
Personal Information:
Name, address, phone number, email address, and other identifying details.
Health Information:
Medical history, treatment details, and other Protected Health Information (PHI) collected through forms, consultations, or during service delivery.
Website Usage Data:
Information about your interactions with our website, such as IP address, browser type, and cookies.
Disclosure
Changes Healing Center respects your privacy. Phone numbers and SMS consent are never sold, rented, or shared with third parties for marketing purposes. Information collected through our contact forms is used solely to respond to your inquiries and provide requested services. Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP.
How We Use and Disclose PHI
In accordance with HIPAA, we may use or disclose your PHI for the following purposes:
Treatment
We may use your PHI to provide, coordinate, and manage your healthcare and related services, including sharing information with healthcare providers involved in your care.
Payment
We may use and disclose PHI to bill and collect payment for services provided.
Healthcare Operations
We may use PHI for operational purposes such as quality improvement, staff training, audits, and administrative functions.
Legal Requirements
We may disclose PHI when required by law or in response to valid legal processes.
Emergencies
We may disclose PHI when necessary to prevent serious harm or address urgent safety concerns.
Individual Rights
You have rights regarding your PHI, including:
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Right to Access: Request to inspect or obtain a copy of your PHI
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Right to Amend: Request corrections to inaccurate information
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Right to Restrict: Request limits on certain uses or disclosures
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Right to Confidential Communication: Request communications through specific methods
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Right to File a Complaint: File a privacy concern without retaliation
To exercise these rights, please contact us using the details below.
Our Legal Duties
Table of Contents
We are required by law to:
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Maintain the privacy of your PHI
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Provide notice of our privacy practices
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Notify you of certain breaches involving PHI
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Abide by the terms of this policy
Third-Party Entities
We may share PHI with trusted third parties necessary for operations and care, including:
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Healthcare providers involved in treatment
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Billing and payment processors
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Accreditation and regulatory agencies
These entities are obligated to safeguard your information.
Contact Us
For questions about this Privacy Policy or your privacy rights:
Changes Healing Center
29 W Thomas Rd #205
Phoenix, AZ 85013
Phone: 602-691-7244
Email: info@changeshealingcenter.com
Website: https://changeshealingcenter.com/
Updates to This Policy
We reserve the right to update this Privacy Policy at any time. Updates will be posted here with a revised effective date.
By using our website or receiving services, you acknowledge that you have read and understood this Privacy Policy.